Return & Refund Policy:

Last updated: January 1st, 2026

At D³ Engineering, we take pride in the quality and functionality of our products. Because many of our items are custom-designed, made-to-order, or application-specific, please review the policy below carefully.

Returns:

We accept returns only for unused, uninstalled items in original condition.

• Returns must be requested within 14 days of delivery

• Items must be unused, unmodified, and uninstalled

• Original packaging is required when applicable

To initiate a return, contact us at:
D3engineeringco@gmail.com

Unauthorized returns will not be accepted.

Non-Returnable Items:

The following items are not eligible for return or refund:

• Custom or made-to-order products

• Digital files, CAD files, or downloadable products

• Clearance or final-sale items

Due to the nature of 3D-printed and custom-manufactured products, fitment and application should be verified prior to installation.

Damaged or Defective Items:

If your order arrives damaged or defective, please contact us within 48 hours of delivery with:

• Order number

• Description of the issue

• Clear photos of the product and packaging

We will evaluate the issue and, if approved, offer a replacement or refund at our discretion.

Exchanges:

We do not offer direct exchanges.
If a return is approved, a refund will be issued and a new order may be placed.

Refund Process:

Once your return is received and inspected:

• Approved refunds will be issued to the original payment method

• Refunds typically process within 5–7 business days

• Shipping costs are non-refundable

Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival

• We recommend using a trackable shipping method